The Priority Services Register (PSR) is a free service for domestic customers requiring extra help. There are lots of benefits to joining the register, for example:
- Alternative billing formats such as large print or braille - for those with visual impairments
- Free gas safety check - ensuring your gas appliances are working safely
- Password scheme - just tell us what password you'd like and we'll ensure anyone visiting your property confirms it with you
- Bill nominee schemes - arranging for communications to be sent to a friend or family member
- Regular meter readings - if you or anyone else is unable to read your meter, we can do this for you to ensure you receive accurate bills
Find out more about our Priority Services Register in our Priority Services booklet.