Smart meters are here to help you make better sense of the energy you use so you can lower your bills and do your bit for the planet. Don’t worry if you’re still a little unsure about how they work - we’ve put together all the information you’ll need to bring you up to speed. This includes helping you book your install appointment and telling you what to expect on the day.
Book your Smart Installation Society visit
It’s easy to book and manage your smart meter appointment online through MyAccount. You can view available dates and choose a time that works best for the Smart Installation Society to visit. You can even change your appointment if you need to. Alternatively you can call us on 0800 056 5897(1).
Log into MyAccount or register
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I'm not an EDF Energy customer yet
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How do smart meters help you?
With smart meters, you'll be able to see your energy use in pounds and pence. You can get more control over your energy and your bills. Plus, you won’t need to do anymore meter readings because your smart meter will send us your energy use. A member of our Smart Installation Society will come to fit your smart meter. They train smart, think smart and work smart to make sure you can get smart.
- Control - See exactly what you’re using and spending
- Accuracy - Only pay for what you use
- Convenience - Automatic readings: no more hassle, no more home visits
We've made it even easier to get smart. Customers choosing our Easy Online tariff will not only benefit from low-fixed prices and online account management, but they'll all be pre-registered for a smart meter.
Your smart meter guide
Got a question about smart meters?
If you’d like a smart meter but we can’t install one in your home right now, we’ll log your details in MyAccount and get in touch as soon as we start installing in your area. Rest assured, we’re doing all we can to get smart meters in our customers’ homes as quickly as possible.