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Useful phone numbers for SME businesses

We know you’re busy so a quick call to us(1) can get you moved onto a new product, solve a query on your account or allow you to submit a meter read for an accurate bill. If you are looking for contact information for your home energy account, please visit our residential page for phone numbers and other ways to get in touch

Business customer services
Mon - Fri 8am - 6pm

0800 096 2255(1)

Business sales
Mon - Fri, 8am - 6pm

0800 015 9097(1)

Business Movers
Mon - Fri 8am - 6pm

0800 404 7413(1)

Business meter reading

0800 404 7421(1)

Calling from abroad - all enquiries
Mon - Fri 8am - 6pm

+44 113 820 7118(1)

Customer services for home customers
Mon - Fri 8am - 8pm, Sat 8am - 2pm

0800 056 7777(1)

If you suspect energy theft/meter tampering report it to stayenergysafe

0800 023 2777(1)

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Fill out our contact form with your question or comments and we'll respond as quickly as we can.

Write to us

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Electricity emergencies

Gas or electricity emergency? 


Before you call us, why not check out our FAQs

Making a complaint

If you aren’t happy, we want to hear about it so we can put it right.